US lending large Capital One says it’s engaged on a technical subject that’s stopping 1000’s of consumers from accessing their cash.
The agency says a “technical subject skilled by a third-party vendor” is responsible, in a press release issued to CNN.
The difficulty has triggered issues with fee processing and deposits throughout the agency’s client, small enterprise and business banking methods.
The app monitoring service Downdetector says clients are primarily experiencing issues with their deposits.
The difficulty started on Thursday, with customers reporting error messages stating the financial institution is working with a vendor to resolve the problem.
That vendor in query is FIS World, a fintech agency that gives digital options for banks, together with funds processing, danger administration and wealth administration.
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