Wirex Restricted has launched its 2025 Transparency Report, providing an unfiltered, data-rich view of how the agency protects prospects, tackles monetary crime, and strengthens belief via measurable accountability.
Authored by CEO Chet Shah, the report departs from the trade norm of obscure claims and as a substitute publishes clear proof of what the corporate has achieved — and the place it is aware of it should go additional.
On the coronary heart of the report is a stark quantity: in 2025, Wirex Restricted prevented £630,000 in suspected laundered funds from getting into or transferring via the monetary system. For an trade beneath fixed scrutiny, this marks a concrete demonstration of controls working in actual time.
“After I was appointed, I dedicated to main with transparency as a result of belief is earned via information, not slogans,” stated Chet Shah, CEO of Wirex Restricted.
“This report is our manner of displaying prospects, companions, and regulators how we steadiness development with security, accountability, and a relentless give attention to doing the correct issues.”
In a sector full of huge claims and skinny proof, Wirex Restricted is selecting to point out its workings. The 2025 Transparency Report lays out what the corporate is definitely seeing on the bottom, the way it responds, and the place it’s pushing itself to enhance — with out hiding behind generic trade language.
Key Highlights
The report lays out detailed outcomes throughout fraud prevention, anti-money laundering efforts, sanctions compliance, buyer complaints, and Wirex Restricted’s people-driven tradition. Highlights embrace:
- Fraud prevention: With fraud rife within the UK, Wirex Restricted stopped £183,752 from being misplaced to retail scams in 2025, together with £156,145 linked to APP fraud.
- Cash-laundering disruption: Wirex Restricted submitted c500 Suspicious Exercise Experiences to the UK Nationwide Crime Company and supported 87 legislation enforcement requests, together with advanced investigations involving mule networks.
- Actual-time sanctions vigilance: With sanctions regimes shifting quickly, Wirex Restricted screened in opposition to greater than 30 international sanctions lists every single day.
- Buyer criticism transparency: Wirex Restricted acquired 244 complaints, resolving 68% inside 15 working days. The agency upheld 36 complaints, with “freezing of funds” the principle theme.
- Tradition and other people metrics: Wirex Restricted reviews sturdy indicators of organisational well being, together with a 49%/51% gender steadiness, an Worker Web Promoter Rating of 57, a 4.6 Glassdoor rating, and a 1.3% voluntary turnover fee. These underscore what the CEO describes as “a tradition constructed on accountability and trustworthy dialogue, not posters on a wall.”
These are solely a slice of the report’s findings. The complete publication contains deeper breakdowns, context, and a sign of the priorities Wirex Restricted has set for 2026.
Regulatory Engagement
The report notes that in 2025 the Monetary Conduct Authority inspected Wirex Restricted’s monetary crime controls and fraud framework, supplied useful suggestions, and didn’t determine materials points — some extent the CEO frames as validation of path, not a end line.
“Defending prospects at scale takes fixed work,” stated Chet Shah. “Publishing this report is a part of holding ourselves accountable and incomes belief one resolution at a time.”
The Wirex Restricted 2025 Transparency Report is offered now. Obtain the total report.
About Wirex Restricted
Wirex Restricted is a UK-based FCA-regulated Digital Cash Institute. It presents safe fee strategies, making it straightforward for customers to retailer, buy, and trade a number of currencies seamlessly. As a principal member of each Visa and Mastercard, Wirex Restricted goes past conventional providers, embracing the evolving developments of Web3 to offer mainstream entry to digital finance and wealth administration. Wirex Restricted is simplifying digital funds, making it extra accessible and handy for folks.