Cobie says Coinbase and Base eroded consumer belief by way of avoidable errors as Base App plans to deal with crypto-native customers.
Coinbase and Base are going through renewed criticism after feedback from Cobie, Coinbase’s buying and selling product lead. He mentioned consumer belief has been severely broken by avoidable errors.
Wu Blockchain reported the trade between Cobie and crypto KOL Rune. The dialogue centered on how Base App plans to draw on-chain customers.
Cobie mentioned he just lately took over Base App and Coinbase buying and selling merchandise. Nonetheless, he mentioned he’s not answerable for the Base community.
The feedback got here after contemporary complaints from Base customers and group members. The talk now facilities on belief, product path, and crypto-native consumer wants.
Cobie Says Belief Has Been Broken
Rune requested Cobie how Base App plans to carry again on-chain customers. The query adopted issues that belief within the Base ecosystem had weakened. Cobie responded by separating his position from the Base community.
Cobie: Coinbase Has Lengthy Been Distant From Crypto-Native Customers
KOL Rune requested Coinbase buying and selling product lead Cobie how the Base App plans to draw onchain customers after belief within the Base ecosystem was broken. Cobie replied that he took over the Base App and Coinbase buying and selling… pic.twitter.com/G3hw3haha5
— Wu Blockchain (@WuBlockchain) July 18, 2026
He mentioned he took over Base App and Coinbase buying and selling merchandise days in the past. He additionally mentioned he doesn’t handle the Base chain itself. This distinction positioned product work aside from network-level choices.
Cobie mentioned Coinbase has lengthy been distant from crypto-native customers. He added that Coinbase and Base have broken belief by way of avoidable errors. He additionally included the newest incident amongst these errors.
Base Neighborhood Response Grows
A translated submit from Hedda mentioned Base customers had once more misplaced belief. The submit referred to latest actions linked to Coinbase CEO Brian Armstrong’s profile image. It claimed customers believed the transfer may sign a change in Base path.
Base 鏈又又再次失去我們的信任
就在 base Ceo Jesse 認錯退居幕後之後。Coinbase 的 Ceo Brian 突然把他的萬年頭像換成超人，還說這是很好的方法讓他去做某事
大家瞬間想到可能 Base 開竅了，知道要像 Robinhood 看齊，也願意再信一次， $Brian 這個幣拉到 3700 萬市值，當天 Base… pic.twitter.com/KPJ6k64R7s
— Hedda🐽 (@Rav_Hedda) July 18, 2026
Based on the submit, a token linked to the profile change reached $37 million in market worth. It additionally claimed Base chain information rose by $100 million that day. The submit mentioned customers have been annoyed after the profile image later modified again.
The identical submit mentioned a big unofficial Chinese language Base group modified its identify in protest. The identify change mirrored rising anger amongst some group members. The claims added extra strain to the dialogue round Base consumer belief.
Learn additionally: Coinbase CEO Requires AI Finance, Stablecoins, and Tokenized RWAs
Base App Faces Product Reset
Cobie mentioned he plans to hear extra intently to on-chain customers. He additionally mentioned merchandise ought to match what these customers really need. That method suggests a potential shift in Coinbase’s product technique.
Crypto-native customers usually count on direct entry, clear indicators, and quick product modifications. Many additionally react strongly when public actions have an effect on market habits. This makes communication necessary for Base App and Coinbase buying and selling merchandise.
For now, the belief concern stays central to Base’s subsequent steps. Customers will watch whether or not Coinbase modifications the way it builds and communicates. Cobie’s feedback place on-chain consumer suggestions on the middle of that course of.